Hello xxx
Your Amazon selling account has been deactivated. During this time, you are no longer able to use any seller services on Amazon.co.jp. As your seller account needs to be deactivated promptly pursuant to laws and regulations, or upon a disposition or request from the administrative authorities, by this notice we deactivate your seller account.
Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Your current outstanding balance is ${INSERT DISBURSEMENT BALANCE} yen. This amount may change depending on your account status.Why is this happening?
You have supplied documentation to Amazon which appears to be forged or manipulated in the gating application submitted.
How do I reactivate my account?To reactivate your selling account, please send us one of the following:
-- An explanation that justifies why you provided documentation which appears to be forged or manipulated; or
-- Evidence that demonstrates that the documents you provided are not forged or manipulatedYou can only send .pdf, .jpg, .png, or .gif files.?
How do I submit the required information?
To submit this information, please follow the instructions in the banner at the top of your Account Health page in Seller Central:
https://sellercentral.amazon.co.jp/performance/dashboard?ref=ah_em_pq
What happens if I do not submit the required information?If we do not receive the requested information within 90 days funds will be continuously withheld and any remaining FBA inventory of the items that caused "inauthentic" complaints will be destroyed at your expense.
We're here to help.
You can get help creating your plan in Seller Central Help:
https://sellercentral.amazon.co.jp/gp/help/200370560
For more information on balance and settlements, please refer to the Funds Withholding Policy:
https://sellercentral.amazon.co.jp/gp/help/external/help.html?itemID=
